Our company believes that after sales services have a determining role to reach and maintain sucess, therefore has established its technical service and logistics infrastructure accordingly. A team of 10 trained technicians and product specialists are 7/24 accessible for the customer satisfaction
Our company has two cold chain facilities and two warehouses sited in 750 m2 area in total to maintain that all products are stored and distributed to our customers under proper conditions.
Theorotical and practical user trainings for utilization and maintenance of the instruments are made at the customer sights. In order to assure fast response to the customer needs all over the country, we give periodical trainings to the technical people of our subdistributors. In order to ensure effective operation of our instruments and customers continuous benefit from the performance of the instruments, all instruments are periodically visited and maintenance is done by our trained technicians.